Customer Service

Relationships and Communication

Vis Constructions prides itself on the strong relationships it maintains with clients, sub-contractors and industry generally. Our team are effective communicators, affable people and diligent builders. This is demonstrated by the continuing growth of our business and supported by many of our client testimonials

We have a culture of applying a fair approach to contractual issues and always aims to resolve queries in a respectful and calm manner with the benefit of all parties in mind. This approach is grounded in the professional project management skills of our senior management team.

Continuous Improvement and Innovation

VIS 6250At Vis Constructions we are always looking for ways to improve how we do business. This covers all aspects of our business, from construction methods to client communications to work-force training.  Our most significant business improvement in recent years has been the employment of skilled project managers and contract administrators to lead larger projects.

We have also expanded and refined our business management policies and procedures to establish a system that is accredited and effective, while not being too cumbersome.  These initiatives have been complemented with increased industry training for our staff so they can confidently lead and implement the improvements we make.

Our business is making a strong contribution to the on-going viability and effectiveness of the building industry in Far North Queensland. This translates to greater outcomes for our clients through the use of good systems and high-quality construction methods, resulting in award winning domestic and commercial buildings, suited to the tropics.